General Terms of Transactions

The present document sets forth the general terms of transactions governing the use of the market service provided through the website located at https://www.blogica.gr/en/shop/ (here in after referred to as the “Website“) by the company named “V-LOGKIN PARAGOGIS KAI EMPORIAS LOGISMIKOU OE” with the distinctive title “B-logica” (here in after referred to as the “Company“) with ΤΙΝ 999839322 and General Commercial Register number 0004512101000.

The lawful use of the provided market service is the unconditional acceptance of the terms herein by the User and their compliance with the use of the service in accordance with the prevailing Greek legislation governing such transactions. If the User does not agree to these terms, he must refrain from using the market service provided by the Website.

1.Order Submission

1.1. Placing an order for a product constitutes an offer to purchase the product via the Website at the total price indicated during the order submission.

1.2. To complete the order of selected products for purchase by adding them to the Shopping Cart, the User it is necessary to enter his email address. Subsequently, a check is performed in the Company’s database to determine whether a) the User has already an account so that he can enter his password or b) he is a new User so that he creates an account. Then, the User can proceed with the purchase.

1.3. The User agrees to immediately notify the Website of any unauthorized use of their account and of any actual or potential security breach.

1.4. The User is solely responsible for the careful use of their account and for logging out at the end of each use.

1.5. The Company is not liable for any damage or loss resulting from the User’s failure or inability to comply with the above.

2.Payment Methods – Order Completion

2.1. Payment for each order is securely made either a) using a credit/debit card, b) with an Electronic Payment Code (RF), or c) via automatic payment through IRIS using the User’s e-banking service. The Company ensures the security of User transactions and has all necessary certifications and technical means for this purpose. The Website does not retain or store the User’s credit or debit card details if they choose this payment method, or their personal access codes if they choose the IRIS payments service, as the system redirects them to the bank’s electronic payment acceptance service in which he maintains the debit account.

2.2 After the payment, the purchase is completed. Then:

a) The Company connects to the certified electronic invoicing service provider SoftOne EINVOICING, which is licensed for the electronic transmission of all types of sales documents to myDATA of AADE (Independent Authority for Public Revenue).

b) In case the User has chosen to issue a service or sales invoice, he must have an active VAT number registered with AADE, as verification is carried out through the relevant services of AADE. After verifying the User’s details, a) an invoice is issued, which receives a fiscal mark (QR code), and b) myDATA is promptly updated.

2.3. Subsequently, a) the provider of the Company SoftOne EINVOICING sends an email to the email address indicated by the User during registration with the proof of payment in the form of a link that has been automatically generated, and b) the Company sends an email with the terms of use/subscription of the sold product, followed by its activation.

3.Order Cancellation – Withdrawal from Purchase

3.1. Within the period from the submission of the order until the payment of the price for the purchase of the product (order completion-product activation), the User retains the right to cancel their order.

3.2. In case the order process has been completed with the payment and the product has been activated, the User has the right to withdraw from the purchase within fourteen (14) calendar days from the date of completion, provided that the sold product has not been installed in the case of desktop applications or logged in in the case of cloud applications.

3.3. The refund of the amount paid by the User for the order is carried out by depositing the corresponding amount into a bank account held in the User’s name. In case the refund is made at the User’s choice by depositing into a bank account belonging to any other bank beyond the four systemic banks (National Bank of Greece, Alpha Bank, Piraeus Bank, Eurobank), any bank charges will be borne solely by the User.

4.Intellectual Property Rights

4.1. The software products available for sale constitute products of the Company’s exclusive intellectual property.

4.2. The User acknowledges that by making the purchase of any sold product, they do not acquire any rights to trademarks or other industrial property rights over the sold goods, nor any other intellectual property rights therein.

4.3. The intellectual property rights to all content of the Website (information, texts, images, photographs, logos, and any other data) belong to the Company. Therefore:

a) Reproduction, copying, total or partial reproduction, or paraphrasing or adaptation of the content of the Website in any electronic, mechanical, or photocopying manner is not allowed without prior written permission.

b) The use of any method to monitor the Website or any other method to copy part or all of its operation mechanism or content or intervene in it without the prior written permission of the Company is not allowed.

c) It is not permitted to use any method of monitoring the Website or any other method of copying part or all of its operating mechanism or its content or interfering with it without the prior written permission of the Company.

5.Protection of Users’ Personal Data

5.1. The management and protection of the User’s personal data on the Website are subject to these terms as well as to the relevant provisions of Greek and European legislation.

5.2. The Website preserves the personal data nature of its users and does not transfer any information provided by the User except those that are necessary for submitting a written message through the Website’s contact form or for completing the User’s order (name, address of residence, VAT number, email address, Region, City, etc.).

5.3. The User of the Website can contact the relevant department to request information about the compliance of his personal file, correction of his data, any changes he desires, or complete deletion, except for the data that must be kept by law.

5.4. The Company may process part or all of the data entered by the User for statistical purposes as well as for security reasons.

5.5. The Company does not delete the personal data of the Website users. Permanent deletion from its database can only be done in cases where the User requests it and subject to the principle of transaction security, following a written request to the Company.

6.Privacy Policy and Cookies

6.1. The Company’s Privacy Policy describes how the Company manages the data of its service users. As described in the Privacy Policy, the collection and further processing of this data are necessary both in the context of using the services provided by the Company and for other legitimate purposes outlined in our Privacy Policy.

6.2. The management and protection of the User’s personal data on the Website are governed by these terms, the Privacy Policy, and the relevant provisions of Greek and European legislation. In any case, the Company reserves the right to change the terms of personal data protection within the framework of the current legislation.

6.3. The Company uses small text files (cookies) on the Website, the operation and purposes of which are described in detail in Section 11 of the Privacy Policy.

7. Limitation of Liability

7.1. Although the Company makes every possible effort and takes all necessary technical and essential measures to ensure the correct information on the Website, it explicitly reserves the right for any inadvertent misrepresentation of the selling price of any of the products or inaccuracies and typographical errors in the provided information due to human or technical factors.

7.2. The Company does not guarantee continuous, uninterrupted, and secure access to the services of the Website, as its operation may be affected by external factors beyond its control.

7.3. The Company shall not be liable for direct or indirect, positive or negative damage to the User, which may arise: a) from the inability to use the Website as well as from any errors, interruptions, defects, or delays in its operation, and b) from any loss or damage caused by viruses that may affect the equipment (PC).

8. Additional Terms

8.1. The Company reserves the right to change, update, modify, and revise these terms at its sole discretion and without any prior notice.

8.2. Any dispute arising during navigation, use and transaction with the Company shall be brought before the competent courts of Athens.